The
Ennovative support team is focused on providing timely resolution
to our customer’s technical issues. We continually add
new tools and processes to help our Support team meet customer
expectations. We know our software is an important part of your
business, and we are committed to providing a support team that
excels in keeping your business running smoothly.
For
the convenience of our customers, support is available by web,
email, telephone, and fax. Every request that is entered by
a customer is immediately logged and assigned an appropriate
priority by the support team. Our priority system allows us
to make sure that mission-critical issues receive fast and thorough
resolution.
Ennovative
customers can find technical support in a variety of ways, within
the application, in our on-line knowledge base, and through
rapid response email support. We also encourage all customers
to explore training options to get the most from Ennovative
solutions.
To
log a case, view the status of a case or access the knowledge
base, please log in:
